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Support for Yale Linus
Smart Lock L2

Here, you'll find comprehensive resources to assist you with setup, troubleshooting, and maximizing the features of your smart lock.

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Product documents

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Yale Linus L2 Frequently Asked Questions

    How do I know if Linus L2 is compatible with my door

    
The Yale Smart Door Lock compatibility checker will be able to assist with the compatibility with your door: Click here to check your compatibility

    How do I remove the battery cover a from the device?​

    The battery cover slides off the front of the device, slide it away from the thumb turn, once you feel it unclip you may lift the battery cover away from the lock. To reattach it, slide it back on towards the thumb turn and it...

    Is it possible to power the Yale Linus® Smart Lock L2 from a power outlet in the home? ​

    No, the Linus® Smart Lock L2 is powered by the rechargeable battery supplied in the box. This battery needs to be removed in order to recharge it using a USB-C charge cable.

    How do I power on the Linus® Smart Lock L2?

    The Linus® Smart Lock L2 will automatically power on when inserting the battery.  Note - ensure the battery is fully charged first.

    How do I power on the Linus® Smart Lock L2?

    The Linus® Smart Lock L2 will automatically power on when inserting the battery.  Note - ensure the battery is fully charged first.

    How do I power on the Linus® Smart Lock L2?

    The Linus® Smart Lock L2 will automatically power on when inserting the battery.  Note - ensure the battery is fully charged first.

Getting started

Learn how to set up your Yale Linus® Smart Lock L2 quickly and easily with step-by-step instructions.

  • Install  Yale Linus Smart Lock L2

    Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away

  • Secure guest access

    Access levels and schedules determine how much access a lock user has as well as when they have permission to control the lock.
    Yale offers 2 access levels: Owner and Guest. A lock Owner has full access to the lock and Guests have limited access (outlined under Access Levels). Only lock Owners can invite Guests to a lock. When inviting Guests, you can customize their access level and choose to be notified when they operate your lock.
    There are also different Access Schedules: Always, Recurring, and Temporary (outlined under Access Schedules).

  • Trouble connecting to lock

    Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away

  • What do I do id the Yale Home App says the lock is unlocked when it’s actually locked? 

    Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away

Everyday use

Discover how to make the most of your smart lock with tips for daily operation and functionality.

  • How to use Auto-Unlock for IOS

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  • How Do I Enter My Home and/or Disable Access if My Phone is Lost or Stolen?

    To log out of all devices / disable your phone’s access to your lock, you will need access to the Internet and the email account you use with your Yale Home account. You can access the Internet via a desktop computer or an alternative mobile device such as another phone or a tablet.

  • Apple Watch and Yale Access

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  • How to set access schedules?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam. 

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  • Apple Watch and Yale Access

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam. 

  • How to set access schedules?

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam. 

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Troubleshooting

Find solutions to common issues and ensure your lock is working smoothly at all times.

  • How do I Factory Reset my lock?

    Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away

  • Updating lock Firmware

    Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away

  • Trouble connecting to lock

    Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away

  • What do I do id the Yale Home App says the lock is unlocked when it’s actually locked? 

    Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away